We are thrilled to announce an exciting new partnership with Roompot Vakanties, one of Europe’s leading operators of holiday parks.
The collaboration will see us work closely with Roompot, delivering an innovative, customised guest experience at their parks, which are predominantly based in the Netherlands and Germany.
synonymous for customer excellence
Putting the Roompot customer at the heart of every project, we will be providing product and concept support across production, technology innovation and installation, children and swimming pool programmes; driving Roompot’s strategy of being synonymous for customer excellence.
In addition to the conceptualisation of the customer experience across the portfolio of Roompot parks, our team will also be designing and developing two of their park’s facilities and retail areas.
The bars, shops, reception, swimming pools, restaurants, outdoor eating, and entertainment areas of Kijkduin (‘s-Gravenhage, Netherlands) and Aquadelta (Bruinisse, Netherlands) will undergo a full transformation.
“Their approach fits perfectly with our strategy”
ted CEO Robin Breese-Davies said: “Roompot are an established leading leisure provider in mainland Europe, with 150+ parks in portfolio across multiple countries.
“With recent huge investment across their estate, an exciting strategy of developing the customer journey through traditional and innovative experiences, we are absolutely delighted to agree a long-term partnership.
“This strengthens ted’s position as the leading creative entertainment provider in Europe.”
Roompot Head of Guest Experience, Niko Vanderschelden, said: “ted are the absolute reference in tailor-made entertainment and guest experience.
“Their approach fits perfectly with our strategy to abandon a one-size-fits-all approach and offer our guests a surprising and ultimate personal experience.
“Our teams are eager to be inspired by ted’s team and look forward to welcoming our guests with this new approach for our industry.”
Inspired by the vision
Roompot, whose stunning new HQ is in Goes, the Netherlands, was founded in 1965 and has developed from a simple camp site into a national market leader.
Every year more than 11 million overnight stays are booked in the 150+ Roompot parks mainly located in the Netherlands, Germany, France, Belgium, Spain and Denmark, both on the coast and in the woods.
ted creative director, Steve Leatham, said: “We have been inspired by the vision set out to us by the senior team at Roompot, and look forward to helping them develop the venues, customer experience and entertainment offering across the many resorts they have in Continental Europe.”
The partnership will see the recruitment of a dedicated Operation Delivery Manager, who will become an extension of the 2,000-strong Roompot team, integrated into the operation at tedHQ, based in Milton Keynes, UK.
ted group operations manager, Alex Kennedy, added: “This new partnership strengthens our strategy as a business to secure another long-term partnership with such a prestigious operator, and our departments are already working on the delivery roll out in 2020.”
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